CONTACT CENTER ASSISTANT

Responsibilities

• Have to work in shifts on roster basis.
• Responsible for answering , handling and directing all incoming calls of the Bank.
• Responsible for providing timely solutions to customers by utilizing excellent in depth product knowledge and standard operational procedures.
• Ensure that the job responsibilities are carried out, and or managed in order to ensure the smooth functioning of the operations.
• Maintain excellent customer service standards whilst maintaining utmost confidentiality of the customer information.
• Adhere to the systems and procedures prescribed for the operations of the Bank.

Interested and qualified candidates can submit the job application form along with CV, ID card copy & copies of relevant certificates to careers@cbmmv.com
Download the application form at www.cbmmv.com/careers
Only shortlisted candidates will be called for an interview. for more information, call +960 333 2668